Effective Date: October 10, 2025
At aranoz, we strive to deliver your favorite shoes to your doorstep as quickly and efficiently as possible. Please review our shipping policy below to understand how we handle order processing and delivery.
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary based on your location and shipping method selected.
Please note that delivery times are estimates and may be affected by carrier delays, weather conditions, or other unforeseen circumstances.
Once your order has shipped, you will receive a confirmation email with your tracking number. You can use this tracking number to monitor the delivery status of your package.
We currently ship across all major cities and regions within the country. Remote or rural areas may experience slightly longer delivery times.
We offer international shipping to select countries. Customs duties, taxes, and import fees (if applicable) are the responsibility of the customer. These charges are not included in the item price or shipping cost.
We are not responsible for delays caused by courier services, natural disasters, or incorrect shipping addresses provided by customers.
If your order arrives damaged or does not arrive within the expected delivery time, please contact us immediately at support@aranoz.com with your order number. We will work with the shipping carrier to resolve the issue.
Please ensure that your shipping address is correct at checkout. We are not responsible for packages delivered to incorrect addresses provided by customers.
If you have any questions about our shipping policy, please contact us at:
Email: support@aranoz.com
Phone: +1 234 567 890